Nov15
Media Temple Problems
Sorry for the intermittent website outages. It seems as though Media Temple’s new grid server (gs) setup is having some teething problems. Update: Things seem to be running smoothly again.
I signed up for the new (gs) service a couple of weeks ago. The service right now is very unreliable, I’m getting database time-outs every few hours or so. I’m going to stick with it, as Media Temple have a great reputation, I’m sure they will get things sorted out.
This is of course a very new service and they have had a huge number of signups – I’m thinking more than they can handle right now.
If you are coming across issues with the site, my apologies, I’m hoping everything will be cleared up very soon.
Cheers.
7 People Added Their Comments
I just enountered your error page, refreshed and then I got through to your site ok. Kind of annoying though. I think Media Temple are more than a little overrated.
Yes yes ye, mt is constantly down. All (gs) customers are having the same problem. Mediatemple is offering “The last hosting plan you ‘ll ever need”, I am for sure we will never going to need a new one after you had this one and its going to be the last plan we will want to have with mt. Nobody knows when all these bugz are going to end up, but there is no time to wait for ” mt – worst hosting provider of the month” to anything else. All month they was working and there is no positive result only bugz, problems, and down time for all of (gs) customers. So time look for some one else, they quickly lost all reputation that they had. I have no wish to help them anymore and no hope that they going to fix this soon. For the past month I call them over 50 times, I submitted over 50 tickets and I saw my site down everyday. No more chance to looser. Mediatemple you stink and am leaving you !!!
I’m on MT’s gridserver too. I keep submitting suppport tickets about database connection issues, extremely slow response times for php pages, etc. They keep directing me to bulletins saying that the problem was resolved or is about to be resolved. I’m now looking into better alternatives to MediaTemple.
Media Temple has problems galore – their grid server system sucks big time.
I just signed up yesterday and already have experienced two
downtime periods….the current one for 3 hours so far makes it very difficult to do business.
Their webmail is pedestrian and online support non-existent.
I’m shifting to another comapany asap.
I friggin hate media temple!!!!! Dont use them!!! worst customer service and even worse is there hosting service. I have been up and down so many times and right now I cant even hit my site… for the third time today and I am sick of it. Right now waiting for 59 minutes of reggae $h!t on there bad phone system.
WARNING DONT USE MEDIATEMPLE!!!
Things haven’t changed. The (gs) Grid-Service, while good in theory has yet to prove itself. I was MUCH happier on their previous shared service plan. I never thought I’d ever be trashing their name, but ever since I migrated to the (gs) I have experienced nothing by problems. This is a major stumble for a once-reputable company. They need to remember it’s function-over-form, they seem more about image these days.
And things are still not working well with Media Temple’s grid service.
http://www.jimgoings.com/2008/04/media-temple-kills-my-inner-child/